Shipping and Shop Policies
The time I need to prepare an order for shipping varies. For details, see individual items.
Items are shipped via Canada post.
Canadian orders are sent via Canada post Expedited Parcel which ranges from 2-7 business days.
If the item is under $98 it will likely be shipped via lettermail with no tracking and will take 2-7 business days.
US orders are shipped via canada post Tracked Packet and should arrive in 5-13 business days.
Please note: Delays in November and December are common and your delivery time may be longer.
I am not responsible for packages once they have been delivered to the post office. Most packages aside from letter mail and small packages come with $100 insurance. If you would like to purchase more please contact me via the contact form page.
Customs and import taxes
Items are shipped from Canada. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & exchanges
I gladly accept returns
Contact me within 7 days of delivery.
Ship items back within 14 days of delivery at buyers expense.
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.